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Privacy Policy

Who we are

Our website address is: https://solarsasolutions.energy.

Solar SA Solutions Terms and Conditions

Warranty becomes void when product failure is due to misuse or lack of proper maintenance.

Any physical damage to any part of the supplied materials, battery box, display, terminals, buttons and or any other part of the materials and/or broken seals, automatically voids the warranty.

Removal or damage of Warranty sticker voids the warranty.

Any sign of water or liquid damage voids the warranty.

Materials supplied and their components’ warranty can be void if they show signs of external damage, overcharging, neglect, or abuse.           

As per the manufacturers, specifications replacement/repair/maintenance of any product under warranty is subject to call-out and labour fees.

Prices are subject to change.

Warranties of suppliers are subject to change.

Warranties are not issued by Solar SA Solutions, but by the suppliers that Solar SA Solutions uses, to compile the components of the requested system. For a comprehensive overview of warranties, please view the relevant supplier’s website.

Solar SA Solutions reserves the right to make any corrections to prices quoted due to clerical errors or errors of absence.

Your DB box must be standard / compliant to SABS and SANS regulation for solar PV installation to be seamless. Solar SA Solutions will not be held responsible for a non-compliant DB.

COC: certificate of compliance – this document will only be issued after full payment has been received. It is compulsory for your homeowner’s insurance.

Lightning surge protection – your solar PV system must be grounded for the electrical

certificate of compliance (CoC) to be issued and is a legislated requirement in South Africa.

It is the responsibility of the client to inform Solar SA Solutions of any malfunction and/or defects of components within 7 days after the installation.

Solar SA Solutions is not responsible for damages that result from the use of the product or service provided.

90% Deposit to reflect in Solar SA Solutions account will confirm your order.

BALANCE PAYABLE STRICTLY ON THE DAY OF INSTALLATION

Use Your Name and Surname as Reference.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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